Website answers
Help visitors understand memberships, opening hours, and services using facts your gym approves.
For independent gyms · Founding pilot
IronhausAI answers website questions using information you approve, qualifies prospects, and sends your team the details to follow up.
The demo is fictional. Pilot scope and pricing are agreed before activation.
Fictional example · Nothing saved
Visitor
I’m new to strength training. Can you help me get started?
Assistant
The gym offers beginner coaching. What would you like to work towards?
Visitor
Getting stronger. I’m Alex — can the team contact me at alex@example.com?
Assistant
You’d like the team to follow up about beginner coaching. May I save those details for them?
Visitor
Yes, please.
Alex · Beginner coaching · Wants to build strength
Contact confirmed · Staff arrange the next step
Help visitors get useful answers. Give your team confirmed contact details and the context to continue the conversation.
Help visitors understand memberships, opening hours, and services using facts your gym approves.
An additional channel for eligible accounts. New connections for unrelated gyms are disabled pending Meta approval.
Collect a prospect’s name, contact details, and stated training goal.
Record a preferred day or time for gym staff to review and confirm.
Send the gym team an email when a new lead or intro request arrives.
Owners and admins can pause AI replies for eligible connected Instagram conversations. Website conversations do not currently support per-conversation pause.
Step 1
They ask about joining, training, pricing, or an intro through the gym’s connected channel.
Step 2
It uses gym-approved facts, asks focused follow-up questions, and confirms contact details before saving them.
Step 3
The team gets a lead or pending intro request and follows up to confirm the real-world next step.
Owner control
The assistant handles the conversation. You approve what it knows, and your team owns the real-world next step.
Memberships, hours, services, and contact details come from your gym. Automatic replies stay paused until the essential information is approved.
Review website enquiries in the inbox and follow up through the agreed contact method. Per-conversation AI pause is currently Instagram-only.
A preferred day or time is a pending request. Your team confirms the session with the prospect.
Review website and eligible connected Instagram conversations together, with the context your team needs to follow up.
Tell us about your gym and the enquiries your team handles. We will discuss whether the guided website pilot is a good fit, then agree scope and pricing before activation.
Prefer email? Contact the team.
Pilot scope
New Instagram connections for unrelated gyms are disabled while Meta verification and App Review are pending.
An intro time is a request until gym staff confirm it.
Before you start
Clear expectations for the pilot, the assistant, and your team.
It uses the information your gym approves, including memberships, opening hours, services, and common questions. It asks focused follow-up questions and can capture confirmed contact details for your staff.
A gym workspace, approved essential gym information, a staff notification email, and a website where you can add the widget snippet. The website must be added to your allowed domains, the widget enabled, and your workspace must have active access.
No. It can record an intro request with a preferred day or time for your team to review. Staff confirm availability and arrange the session with the prospect.
Staff can review website enquiries in the inbox and follow up through the agreed contact method. Per-conversation AI pause is currently available only to owners and admins for eligible connected Instagram conversations, not website conversations.
New Instagram connections for unrelated gym owners are disabled while Meta verification and App Review are pending. The app is unpublished. Broader access will require the approvals, publication, and a successful real DM test. The website pilot does not require Instagram.
Tell us about your gym and how you handle enquiries. We follow up to discuss fit, scope, pricing, and next steps before activation. An enquiry does not guarantee pilot acceptance or immediate access.
Tell the concierge how your team handles enquiries today. We’ll collect the essentials and follow up about scope, eligibility, and next steps.