Terms of Service

These terms are between you and ABDUL SAMAD SIDDIQUI, operating IronhausAI from Karachi, Pakistan (“we” or “us”). Our service is intended for business customers. You must be at least 18 years old and able to enter a binding agreement to create an owner account. You are responsible for your account credentials, authorized team members, and all activity performed through your workspace.

You may use the service only for a gym or fitness business that you own or are authorized to represent.

You authorize IronhausAI to access the Instagram or Meta assets you connect and to receive and send messages on your behalf. You are responsible for maintaining the required professional account, permissions, and compliance with Meta's terms. You can revoke access through Meta's business integration settings.

AI output can be incomplete or incorrect. You must review your gym information, pricing, policies, and automation settings before relying on responses. IronhausAI is not a substitute for professional medical, legal, financial, or emergency advice. You remain responsible for communications sent for your business.

You must have a lawful basis to collect and use customer information. You may not use the service for spam, harassment, discrimination, unlawful surveillance, or collection of unnecessary sensitive data. Our handling of personal data is described in the Privacy Policy.

Any fees, trial period, billing cycle, usage limits, setup work, taxes and included services will be shown at purchase or agreed in an order form. A paid recurring subscription renews according to its checkout terms until canceled. Unless the purchase agreement says otherwise, fees already paid are non-refundable, subject to any mandatory refund or cancellation rights. We will provide notice before introducing a charge to a free or pilot account.

Cancel a paid subscription through the billing customer portal, or contact support@ironhausai.com if you cannot access it. Stopping use or disabling a widget does not cancel billing. After a cancellation is confirmed by the payment provider, eligible service access continues until the recorded paid period ends; payment failures or other blocked subscription states may restrict access earlier. No-card application trials expire at their stated end and do not automatically become paid subscriptions.

We work to keep the service available, but do not guarantee uninterrupted operation. Instagram, Meta, OpenAI, email, hosting, and database providers may experience outages or change their APIs. Features may be modified when necessary for security, compliance, or platform compatibility.

IronhausAI and its software, branding, and original content remain our property. You retain ownership of information you provide and grant us a limited right to process it only as needed to operate, secure, and improve the service.

You may stop using the service at any time. We may suspend or terminate access for unlawful activity, security risks, non-payment, platform-policy violations, or material breach of these terms. Where reasonably practicable, we will explain a suspension and give you a way to contact support; immediate action may be necessary to protect users or comply with law. Cancellation does not itself erase stored records. Contact privacy@ironhausai.com to request return or deletion of your workspace data, subject to identity verification, your instructions and applicable retention obligations. Do not rely on the dashboard as your only copy of business records.

The service is provided on an “as available” basis to the extent permitted by law. We are not liable for indirect, incidental, special, or consequential losses, including lost revenue, missed leads, or third-party platform outages. Nothing in these terms excludes liability that cannot legally be excluded.

We may update these terms as the service develops. Material changes will be posted here with a revised date and, where required, communicated before they apply. Mandatory legal rights remain unaffected. Please contact support@ironhausai.com about a concern so we can try to resolve it. Unresolved disputes may be brought before a court with jurisdiction under applicable law.